Maropost incident

Neto Storefront and Control Panel Availability Issues

Resolved after 1 hour 5 minutes, affecting Merchant Store Fronts and Control Panel, on March 12, 2026.

monitoring Mar 12, 2026, 05:15 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 12, 2026, 04:51 AM UTC
Resolved
Mar 12, 2026, 05:57 AM UTC
Duration
1h 5m
Detected by Pingoru
Mar 12, 2026, 04:51 AM UTC

Affected components

Merchant Store FrontsControl Panel

Update timeline

  1. investigating Mar 12, 2026, 04:51 AM UTC

    We are currently investigating an issue affecting Neto storefronts and Control Panel access, where some users may see a “We will be back online shortly” message.

  2. identified Mar 12, 2026, 05:13 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 12, 2026, 05:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 12, 2026, 05:57 AM UTC

    This incident has been resolved.

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