Maropost incident

Purchase Order Email Delivery Failing To Send

Resolved after 58 minutes, affecting Control Panel, on March 12, 2026.

monitoring Mar 12, 2026, 11:24 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 12, 2026, 10:53 PM UTC
Resolved
Mar 12, 2026, 11:52 PM UTC
Duration
58m
Detected by Pingoru
Mar 12, 2026, 10:53 PM UTC

Affected components

Control Panel

Update timeline

  1. investigating Mar 12, 2026, 10:53 PM UTC

    We are investigating a service interruption to the Purchase Order area of Neto, where emails are failing to deliver. The following error message is being displayed: "Failed to send email. An error occurred. Please check your settings and/or try again later" Our team is working to identify the cause and will provide updates as we learn more.

  2. investigating Mar 12, 2026, 10:56 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 12, 2026, 11:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 12, 2026, 11:52 PM UTC

    This incident has been resolved.

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