Maropost incident

Control Panel Access Issue ("Sorry, you have been blocked")

Resolved after 12 hours 20 minutes, affecting Control Panel, on May 5, 2026.

identified May 05, 2026, 04:36 AM UTC

The “Sorry, you have been blocked” error in cPanel has been identified as false positives triggered by Cloudflare. We are actively working with Cloudflare, who are investigating the issue and helping implement a fix. We will provide further updates as they become available. Thank you for your patience.

Started
May 05, 2026, 03:45 AM UTC
Resolved
May 05, 2026, 04:05 PM UTC
Duration
12h 20m
Detected by Pingoru
May 05, 2026, 03:45 AM UTC

Affected components

Control Panel

Update timeline

  1. investigating May 05, 2026, 03:45 AM UTC

    We are currently investigating this issue.

  2. identified May 05, 2026, 04:36 AM UTC

    The “Sorry, you have been blocked” error in cPanel has been identified as false positives triggered by Cloudflare. We are actively working with Cloudflare, who are investigating the issue and helping implement a fix. We will provide further updates as they become available. Thank you for your patience.

  3. resolved May 05, 2026, 04:05 PM UTC

    This incident has been resolved.

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