Resolved after 4 hours 31 minutes, affecting Merchant Store Fronts and Control Panel, on March 26, 2025.
All services are now running normally. We will continue to monitor the situation.
Affected components
Update timeline
- investigating Mar 26, 2025, 01:21 AM UTC
We have received reports of "We will be back shortly" messages affecting the control panel and website for some merchants. Our Development Team is actively investigating the issue.
- investigating Mar 26, 2025, 01:59 AM UTC
We are continuing to investigate issues related to sales order and inventory pages in the control panel not loading correctly.
- monitoring Mar 26, 2025, 04:40 AM UTC
Services have returned to normal, and we are actively monitoring the situation. However, we are continuing to investigate an issue affecting SFTP access for some users.
- resolved Mar 26, 2025, 05:53 AM UTC
All services are now running normally. We will continue to monitor the situation.
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