Maropost incident

Intermittent Slowness - Control Panel and Web Store

Major Vendor's status page →

Resolved after 4 hours 43 minutes, affecting Merchant Store Fronts and Control Panel, on May 8, 2025.

monitoring May 08, 2025, 04:22 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 08, 2025, 01:22 AM UTC
Resolved
May 08, 2025, 06:05 AM UTC
Duration
4h 43m
Detected by Pingoru
May 08, 2025, 01:22 AM UTC

Affected components

Merchant Store FrontsControl Panel

Update timeline

  1. investigating May 08, 2025, 01:22 AM UTC

    We have received reports of intermittent slowness affecting the control panel and website for some merchants, leading to timeout errors. Our Development Team is actively investigating the issue.

  2. identified May 08, 2025, 01:32 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 08, 2025, 04:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 08, 2025, 06:05 AM UTC

    This incident has been resolved.

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