Mappedin incident

Microsoft Azure networking issues impacting Mappedin CDN

Resolved after 3 hours 56 minutes, affecting API Gateway and CMS, on July 30, 2024.

resolved Jul 30, 2024, 05:42 PM UTC

This incident was caused by Microsoft's global networking issues. This issue is now resolved.

Started
Jul 30, 2024, 01:46 PM UTC
Resolved
Jul 30, 2024, 05:42 PM UTC
Duration
3h 56m
Detected by Pingoru
Jul 30, 2024, 01:46 PM UTC

Affected components

API GatewayCMS

Update timeline

  1. monitoring Jul 30, 2024, 01:46 PM UTC

    Customers may experience intermittent timeouts connecting to Mappedin CDN to download map data due issues connecting to Microsoft Azure services globally.

  2. monitoring Jul 30, 2024, 03:17 PM UTC

    Microsoft has "implemented networking configuration changes and have performed failovers to alternate networking paths to provide relief". Their "monitoring telemetry shows improvement in service availability from approximately 14:10 UTC onwards, and we are continuing to monitor to ensure full recovery."

  3. resolved Jul 30, 2024, 05:42 PM UTC

    This incident was caused by Microsoft's global networking issues. This issue is now resolved.

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