Resolved after 13 hours 41 minutes, affecting API and API and 1 more, on October 20, 2025.
We are continuing to monitor for any further issues.
Affected components
APIAPITelemetryMapbox Traffic Data
Update timeline
- identified Oct 20, 2025, 10:59 AM UTC
We have received reports from AWS that multiple core services are experiencing instability. This is currently impacting multiple Mapbox services with degraded performance and errors. While AWS systems are currently recovering, we are working on restoring health of impacted Mapbox services.
- monitoring Oct 20, 2025, 11:55 PM UTC
We are monitoring the recovery of Mapbox services and data pipelines after the cloud provider outage.
- monitoring Oct 21, 2025, 12:12 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2025, 12:40 AM UTC
This incident has been resolved.
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