MANTL incident

Fiserv Communicator and Spectrum intermittently unavailable

Resolved on March 25, 2025.

resolved Mar 26, 2025, 02:57 PM UTC

MANTL financial institutions were unable to perform operations in the MANTL console that required direct connections to their Fiserv core and/or middleware due to a DNS performance issue that affected many Fiserv customers and partners. See https://mantl.zendesk.com/hc/en-us/articles/35339216160283-Incident-1249-Fiserv-DNS-Issue

Started: Mar 25, 2025, 08:00 PM UTC
Resolved: Mar 25, 2025, 08:00 PM UTC
Duration: –
Detected by Pingoru: Mar 25, 2025, 08:00 PM UTC

Update timeline

resolved Mar 26, 2025, 02:57 PM UTC

MANTL financial institutions were unable to perform operations in the MANTL console that required direct connections to their Fiserv core and/or middleware due to a DNS performance issue that affected many Fiserv customers and partners. See https://mantl.zendesk.com/hc/en-us/articles/35339216160283-Incident-1249-Fiserv-DNS-Issue

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