MANTL incident
Entry ID SSO users unable to login to the MANTL Console
Resolved on April 18, 2025.
On April 18, 2025, between 2:46 PM ET and 3:46 PM ET, users attempting to log in to the MANTL Console using Entra ID (formerly Azure Active Directory), Single-Sign On (SSO) began experiencing authentication failures. Any user who had an active session was not impacted. Root cause: The Entra ID SSO secret required a rotation. MANTL promptly rotated the secret within the hour, successfully restoring access to the MANTL Console for all Entra ID clients.
Update timeline
- resolved Apr 22, 2025, 08:48 PM UTC
On April 18, 2025, between 2:46 PM ET and 3:46 PM ET, users attempting to log in to the MANTL Console using Entra ID (formerly Azure Active Directory), Single-Sign On (SSO) began experiencing authentication failures. Any user who had an active session was not impacted. Root cause: The Entra ID SSO secret required a rotation. MANTL promptly rotated the secret within the hour, successfully restoring access to the MANTL Console for all Entra ID clients.
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