Managed FortiGate incident

MFGS Portal Inaccessibility

Resolved after 2 hours 51 minutes, affecting MFGS Portal, on October 21, 2025.

resolved Oct 21, 2025, 05:26 PM UTC

Due to an issue in the physical datacenter, the MFGS Portal was temporarily not accessible. Services are now recovered and the Portal is accessible. We apologize for any inconvenience this may cause.

Started
Oct 21, 2025, 02:35 PM UTC
Resolved
Oct 21, 2025, 05:26 PM UTC
Duration
2h 51m
Detected by Pingoru
Oct 21, 2025, 02:35 PM UTC

Affected components

MFGS Portal

Update timeline

  1. identified Oct 21, 2025, 02:35 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 21, 2025, 05:26 PM UTC

    Due to an issue in the physical datacenter, the MFGS Portal was temporarily not accessible. Services are now recovered and the Portal is accessible. We apologize for any inconvenience this may cause.

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