Make incident

Incorrect Credit Display

Resolved after 6 hours 12 minutes, affecting eu1.make.com and eu2.make.com and 1 more, on November 4, 2025.

monitoring Nov 04, 2025, 11:09 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 04, 2025, 09:34 AM UTC
Resolved
Nov 04, 2025, 03:47 PM UTC
Duration
6h 12m
Detected by Pingoru
Nov 04, 2025, 09:34 AM UTC

Affected components

eu1.make.comeu2.make.comus1.make.comus2.make.comeu1.make.celonis.comus1.make.celonis.com

Update timeline

  1. investigating Nov 04, 2025, 09:34 AM UTC

    We are currently facing an issue where the credits utilization is not properly being displayed. Our team is working on the fix. Scenarios executions and credits consumption are not affected. Further updates will be provided within the next hour.

  2. monitoring Nov 04, 2025, 11:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2025, 03:47 PM UTC

    This incident has been resolved.

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