Make incident

New users registrations not working

Resolved after 1 hour 4 minutes, affecting eu1.make.com and eu2.make.com and 1 more, on December 19, 2025.

monitoring Dec 19, 2025, 06:39 PM UTC

A fix has been implements. New users registration are working again.

Started
Dec 19, 2025, 06:02 PM UTC
Resolved
Dec 19, 2025, 07:06 PM UTC
Duration
1h 4m
Detected by Pingoru
Dec 19, 2025, 06:02 PM UTC

Affected components

eu1.make.comeu2.make.comus1.make.comus2.make.commake.com

Update timeline

  1. investigating Dec 19, 2025, 06:02 PM UTC

    We are currently experiencing issues with registrations of new users. Our teams are investigating the cause of the issues. Service functionality is not being affected.

  2. identified Dec 19, 2025, 06:22 PM UTC

    Problem has been identified. Our engineering team is working on the fix.

  3. monitoring Dec 19, 2025, 06:39 PM UTC

    A fix has been implements. New users registration are working again.

  4. resolved Dec 19, 2025, 07:06 PM UTC

    This incident has been resolved.

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