Mailjet incident

Lag on Event API

Resolved after 14 hours 12 minutes, affecting Event API, on October 14, 2025.

monitoring Oct 15, 2025, 03:42 AM UTC

We are continuing to monitor for any further issues.

Started
Oct 14, 2025, 01:30 PM UTC
Resolved
Oct 15, 2025, 03:42 AM UTC
Duration
14h 12m
Detected by Pingoru
Oct 14, 2025, 01:30 PM UTC

Affected components

Event API

Update timeline

  1. investigating Oct 14, 2025, 01:30 PM UTC

    Lag are identified we are investigating the issue

  2. identified Oct 14, 2025, 02:01 PM UTC

    The issue has been identified and our team is working on a fix.

  3. identified Oct 14, 2025, 03:52 PM UTC

    The fix is under review.

  4. identified Oct 14, 2025, 04:33 PM UTC

    The fix is now under testing.

  5. monitoring Oct 14, 2025, 06:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Oct 14, 2025, 08:13 PM UTC

    We'll be monitoring the situation throughout the night until 9am CET to ensure stable service delivery.

  7. monitoring Oct 15, 2025, 03:42 AM UTC

    We are continuing to monitor for any further issues.

  8. resolved Oct 15, 2025, 03:42 AM UTC

    This incident has been resolved.

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