MailerSend incident

We are experiencing degraded performance

Resolved after 10 minutes, affecting MailerSend APP, on February 19, 2026.

resolved Feb 19, 2026, 03:25 PM UTC

The issue has been resolved and systems have returned to normal. We’ll continue monitoring to ensure ongoing stability. Thank you for your patience.

Started
Feb 19, 2026, 03:14 PM UTC
Resolved
Feb 19, 2026, 03:25 PM UTC
Duration
10m
Detected by Pingoru
Feb 19, 2026, 03:14 PM UTC

Affected components

MailerSend APP

Update timeline

  1. investigating Feb 19, 2026, 03:14 PM UTC

    We are currently investigating intermittent database issues that may cause degraded performance (elevated latency and occasional errors). Our team is working to restore normal service as quickly as possible. We will provide updates as we learn more.

  2. identified Feb 19, 2026, 03:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 19, 2026, 03:21 PM UTC

    We identified the cause of the degraded performance affecting our service and have applied mitigations. We’re currently monitoring systems to confirm stability and will share another update as we have more information.

  4. resolved Feb 19, 2026, 03:25 PM UTC

    The issue has been resolved and systems have returned to normal. We’ll continue monitoring to ensure ongoing stability. Thank you for your patience.

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