MailerLite incident

Investigating Issues

Resolved after 7 hours 31 minutes, affecting MailerLite Landing pages & websites and MailerLite Automations and 1 more, on February 27, 2026.

resolved Feb 28, 2026, 12:21 AM UTC

This incident is now fully resolved, and all systems have returned to normal operations. We sincerely apologize for the inconvenience this caused and deeply appreciate your patience. We are currently conducting a comprehensive post-mortem review to understand the root cause and prevent future occurrences. We are working closely with our partners and will share a detailed incident report with you once the review is complete.

Started
Feb 27, 2026, 04:49 PM UTC
Resolved
Feb 28, 2026, 12:21 AM UTC
Duration
7h 31m
Detected by Pingoru
Feb 27, 2026, 04:49 PM UTC

Affected components

MailerLite Landing pages & websitesMailerLite AutomationsMailerLite Links & trackingMailerLite Email sendingMailerLite API & integrationsMailerLite Subscriber management

Update timeline

  1. investigating Feb 27, 2026, 04:49 PM UTC

    We are currently investigating reports of MailerLite connectivity issues. Our engineering team is looking into the root cause and we will provide an update as soon as more information is available.

  2. identified Feb 27, 2026, 05:07 PM UTC

    We have identified the cause of the issues affecting MailerLite. A fix is currently being implemented. We will provide another update once the mitigation is underway.

  3. identified Feb 27, 2026, 05:39 PM UTC

    We've identified an issue with our upstream provider and are working closely with them to restore full service. Apologies for the disruption!

  4. identified Feb 27, 2026, 06:04 PM UTC

    We have found the issue, and we are mitigating, we will update you shortly once we start to see signs of recovery.

  5. identified Feb 27, 2026, 06:28 PM UTC

    We have mitigated the issues affecting the application and are working to restore the remaining affected items.

  6. identified Feb 27, 2026, 07:10 PM UTC

    We are still working to mitigate all affected areas, we are working with our upstream provider and migrating workloads.

  7. identified Feb 27, 2026, 08:14 PM UTC

    Our team is actively working to mitigate the issue and closely monitoring the system. Please note that you may experience delays, as we are currently processing a significant backlog of sendings and automated tasks. Thank you for your patience.

  8. identified Feb 27, 2026, 08:58 PM UTC

    Our team is actively working to mitigate the issue and closely monitoring the system. Please note that you may experience delays, as we are currently processing a significant backlog of sendings and automated tasks. Thank you for your patience.

  9. identified Feb 27, 2026, 09:25 PM UTC

    We are implementing fixes and monitoring the results. While the system recovers, we are working through a heavy backlog of sendings and automations, so please expect delays in these areas until the queue clears. Thank you for your patience.

  10. identified Feb 27, 2026, 10:03 PM UTC

    Sendings and automations queue has fully cleared, and processing times have returned to normal. Stats are slightly delayed but we expect this to clear very quickly. Websites and landing pages are being restored. Thank you for your patience.

  11. identified Feb 27, 2026, 11:08 PM UTC

    We are actively restoring all websites and landing pages. We apologize for the interruption and appreciate your patience while we get everything back up and running.

  12. identified Feb 27, 2026, 11:37 PM UTC

    We are pleased to report that all landing pages have been successfully restored and are fully operational. Our team is now focusing entirely on restoring the remaining websites. We appreciate your continued patience and will provide another update as soon as all services are back online.

  13. resolved Feb 28, 2026, 12:21 AM UTC

    This incident is now fully resolved, and all systems have returned to normal operations. We sincerely apologize for the inconvenience this caused and deeply appreciate your patience. We are currently conducting a comprehensive post-mortem review to understand the root cause and prevent future occurrences. We are working closely with our partners and will share a detailed incident report with you once the review is complete.

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