Magic Labs incident

Service Interruption

Major Vendor's status page →

Resolved after 3 hours 10 minutes, affecting Authentication and API and 1 more, on November 18, 2025.

investigating Nov 18, 2025, 12:52 PM UTC

Users unable to login via email or sign messages due to upstream provider outage. We are currently investigating.

Started
Nov 18, 2025, 12:52 PM UTC
Resolved
Nov 18, 2025, 04:03 PM UTC
Duration
3h 10m
Detected by Pingoru
Nov 18, 2025, 12:52 PM UTC

Affected components

AuthenticationAPIDashboard

Update timeline

  1. investigating Nov 18, 2025, 12:52 PM UTC

    Users unable to login via email or sign messages due to upstream provider outage. We are currently investigating.

  2. resolved Nov 18, 2025, 04:03 PM UTC

    This incident has been resolved.

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