Magic Labs incident
Magic is investigating an issue with Newton Agents
Critical Vendor's status page →
Resolved after 1 hour 6 minutes, affecting Newton Agents, on May 29, 2025.
We are continuing to monitor for any further issues.
Affected components
Newton Agents
Update timeline
- identified May 29, 2025, 06:37 AM UTC
New agents were unable to be deployed due to a 3rd party service provider outage. We're actively working with them to resolve the service outage.
- monitoring May 29, 2025, 06:41 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 29, 2025, 06:50 AM UTC
We are continuing to monitor for any further issues.
- resolved May 29, 2025, 07:01 AM UTC
This incident has been resolved.
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