Resolved after 20 hours 15 minutes, affecting MPPG (All versions) and Decrypt v2 and 1 more, on October 27, 2025.
At 1:46pm PT transaction connections started failing. Communications issue has been resolved as of 1:52pm PT and should be processing normally. Investigation is ongoing.
Affected components
MPPG (All versions)Decrypt v2Decrypt and Forward (All versions)Remote Services (RS2, RS3, RMS)
Update timeline
- investigating Oct 27, 2025, 09:07 PM UTC
At 1:46pm PT transaction connections started failing. Communications issue has been resolved as of 1:52pm PT and should be processing normally. Investigation is ongoing.
- resolved Oct 28, 2025, 05:23 PM UTC
This incident has been resolved.
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