Lyyti incident

Delay in email send outs

Resolved after 4 hours 21 minutes, affecting Messaging, on September 30, 2025.

identified Sep 30, 2025, 11:24 AM UTC

The issue has been identified and a fix is being implemented by our email service provider.

Started
Sep 30, 2025, 10:28 AM UTC
Resolved
Sep 30, 2025, 02:49 PM UTC
Duration
4h 21m
Detected by Pingoru
Sep 30, 2025, 10:28 AM UTC

Affected components

Messaging

Update timeline

  1. investigating Sep 30, 2025, 10:28 AM UTC

    We are currently experiencing a delay in email send outs. Messages will be delivered, but with a delay. We're currently investigating the issue with our email service provider.

  2. identified Sep 30, 2025, 11:24 AM UTC

    The issue has been identified and a fix is being implemented by our email service provider.

  3. resolved Sep 30, 2025, 02:49 PM UTC

    This incident has been resolved.

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