LuxSci incident
Degraded services due to server issues at our Phoenix data center
Resolved after 4 hours 10 minutes, affecting LuxSci Network Infrastructure and Shared WebMail and 1 more, on July 15, 2026.
Message: Oracle has confirmed the issue affecting our Phoenix data center has been resolved. All services have returned to normal operation. We are sorry for any inconvenience this issue may have caused.
Affected components
Update timeline
- investigating Jul 15, 2026, 07:43 PM UTC
An issue is affecting some servers at our Phoenix datacenter. Our data center provider Oracle is investigating the issue. Users may experience degraded services during this time.
- investigating Jul 15, 2026, 09:27 PM UTC
Oracle has updated us stating that their engineers are actively working to identify the root cause and restore normal service.. We do not yet have an ETA for when service will be fully restored.
- resolved Jul 15, 2026, 11:53 PM UTC
Message: Oracle has confirmed the issue affecting our Phoenix data center has been resolved. All services have returned to normal operation. We are sorry for any inconvenience this issue may have caused.
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