Lusha incident

Empty results from Workspace

Resolved after 4 hours 34 minutes, affecting Lusha Dashboard, on July 6, 2026.

monitoring Jul 06, 2026, 06:25 AM UTC

We are continuing to monitor for any further issues.

Started
Jul 06, 2026, 04:54 AM UTC
Resolved
Jul 06, 2026, 09:29 AM UTC
Duration
4h 34m
Detected by Pingoru
Jul 06, 2026, 04:54 AM UTC

Affected components

Lusha Dashboard

Update timeline

  1. investigating Jul 06, 2026, 04:54 AM UTC

    We are currently investigating an issue where some users may see empty results when opening conversations.

  2. identified Jul 06, 2026, 05:17 AM UTC

    Our team has identified the root cause and is working on a resolution.

  3. monitoring Jul 06, 2026, 06:23 AM UTC

    The primary issue (empty results / permission errors on conversation & list views) now appears resolved. Impacted users can once again perform the operation successfully. We are keeping the incident in monitoring before calling full resolution.

  4. monitoring Jul 06, 2026, 06:25 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 06, 2026, 09:29 AM UTC

    This incident has been resolved.

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