LUMASERV incident

Service degration at ZRH1 (Zurich datacenter)

Resolved after 3 minutes, affecting Cloud server hosts, on March 12, 2026.

investigating Mar 12, 2026, 05:21 PM UTC

During routine maintenance work, we encountered a service degration at our Zurich datacenter, which affects one hypervisor and the VM's running on it. We are currently investigating this issue and keep you updated here.

Started
Mar 12, 2026, 05:21 PM UTC
Resolved
Mar 12, 2026, 05:24 PM UTC
Duration
3m
Detected by Pingoru
Mar 12, 2026, 05:21 PM UTC

Affected components

Cloud server hosts

Update timeline

  1. investigating Mar 12, 2026, 05:21 PM UTC

    During routine maintenance work, we encountered a service degration at our Zurich datacenter, which affects one hypervisor and the VM's running on it. We are currently investigating this issue and keep you updated here.

  2. resolved Mar 12, 2026, 05:30 PM UTC

    The issue has been identified and resolved.

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