Luma Health incident

Veradigm API Integration Issues

Resolved after 2 hours 3 minutes, affecting EHR/PM Integration System, on October 2, 2025.

monitoring Oct 02, 2025, 01:50 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 02, 2025, 12:23 PM UTC
Resolved
Oct 02, 2025, 02:26 PM UTC
Duration
2h 3m
Detected by Pingoru
Oct 02, 2025, 12:23 PM UTC

Affected components

EHR/PM Integration System

Update timeline

  1. investigating Oct 02, 2025, 12:23 PM UTC

    We have identified an issue connecting with the Veradigm API (formerly AllScriptsUnity); our engineering team is already investigating the matter and working with Veradigm to resolve the issue. We look forward to resolving this situation and will provide you with updates as soon as they become available. If you're not an API Integrated Veradigm customer, you're not being impacted.

  2. monitoring Oct 02, 2025, 01:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 02, 2025, 02:26 PM UTC

    This incident has been resolved.

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