Resolved after 2 hours 25 minutes, affecting LucidLink (North America) and LucidLink (Latin America) and 1 more, on February 12, 2026.
The issue preventing the creation of New LucidLink filespaces has been resolved. A network failure exposed a bug affecting 3.x filespace creation. DevOps was able to resolve the issue and restore service and new filespaces are now being created successfully. We will continue monitoring the service for any issues - please create a Support ticket if you experience any problems creating a new filespace.
Affected components
Update timeline
- investigating Feb 12, 2026, 12:35 PM UTC
We have identified an issue preventing the creation of New LucidLink filespaces. While existing filespaces remain fully accessible and functional, the provisioning of new filespaces is currently not possible. Our engineering team is actively working to identify the root cause and restore full functionality as quickly as possible.
- identified Feb 12, 2026, 12:59 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 12, 2026, 01:00 PM UTC
A fix has been implemented, and we are monitoring the results.
- identified Feb 12, 2026, 02:22 PM UTC
We have identified the root cause affecting New LucidLink filespace creation and are currently deploying a fix. During this deployment, the ability to create new filespaces will remain temporarily unavailable.
- resolved Feb 12, 2026, 05:09 PM UTC
The issue preventing the creation of New LucidLink filespaces has been resolved. A network failure exposed a bug affecting 3.x filespace creation. DevOps was able to resolve the issue and restore service and new filespaces are now being created successfully. We will continue monitoring the service for any issues - please create a Support ticket if you experience any problems creating a new filespace.
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