Resolved after 5 hours 23 minutes, affecting LucidLink (North America) and LucidLink (Latin America) and 1 more, on September 2, 2025.
Our team has confirmed the issue with the discovery service for Classic filespaces is fully resolved. If you continue to experience any problems, please open a support ticket at https://support.lucidlink.com/. Thanks for your patience during this incident!
Affected components
Update timeline
- investigating Sep 02, 2025, 01:23 PM UTC
We are currently investigating an outage affecting the discovery service for Classic filespaces. Users may be unable to connect to their filespaces. We are actively working to restore service and will provide updates as more information becomes available.
- monitoring Sep 02, 2025, 01:39 PM UTC
We've identified the issue and applied a fix. We're now monitoring the service to ensure full recovery.
- resolved Sep 02, 2025, 06:47 PM UTC
Our team has confirmed the issue with the discovery service for Classic filespaces is fully resolved. If you continue to experience any problems, please open a support ticket at https://support.lucidlink.com/. Thanks for your patience during this incident!
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