Lucid incident

Trouble with lucid.app

Resolved after 22 minutes, affecting Document List (US) and Document Editor (US) and 1 more, on March 20, 2023.

monitoring Mar 20, 2023, 03:28 PM UTC

We are continuing to monitor for any further issues.

Started
Mar 20, 2023, 03:10 PM UTC
Resolved
Mar 20, 2023, 03:32 PM UTC
Duration
22m
Detected by Pingoru
Mar 20, 2023, 03:10 PM UTC

Affected components

Document List (US)Document Editor (US)User Login (US)User Settings Page (US)

Update timeline

  1. investigating Mar 20, 2023, 03:23 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 20, 2023, 03:24 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 20, 2023, 03:27 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 20, 2023, 03:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Mar 20, 2023, 03:28 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 20, 2023, 03:32 PM UTC

    This incident has been resolved.

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