Lovable incident

Users Experiencing Network Connectivity Problems (India Region) with Cloud projects

Resolved after 5 days 7 hours, affecting Cloud, on February 26, 2026.

resolved Mar 03, 2026, 11:25 PM UTC

Access to Supabase’s website has now been fully restored for all users across India. If you were previously affected, you should now be able to access your Supabase projects without interruptions. Please clear your DNS cache or restart your network connection if you still encounter issues. Allow up to 24 hours for changes to propagate across providers. Thank you for your patience while we worked through this incident.

Started
Feb 26, 2026, 04:14 PM UTC
Resolved
Mar 03, 2026, 11:25 PM UTC
Duration
5d 7h
Detected by Pingoru
Feb 26, 2026, 04:14 PM UTC

Affected components

Cloud

Update timeline

  1. monitoring Feb 26, 2026, 04:14 PM UTC

    We're aware that users in India are currently unable to access Supabase due to an ISP-level connectivity issue. This appears to be a block implemented by certain Indian internet service providers, not an issue with Supabase's infrastructure, which remains fully operational. If you're affected and using JioFiber or another affected ISP in India, you can work around this issue by: • Using a VPN to connect to Supabase • Switching your DNS settings to 1.1.1.1 (Cloudflare's public DNS) Supabase has reached out to the affected ISPs to resolve this matter. We'll continue to monitor the situation and update you as soon as connectivity is restored for all users in India. You can follow the updates here: https://status.supabase.com/

  2. resolved Mar 03, 2026, 11:25 PM UTC

    Access to Supabase’s website has now been fully restored for all users across India. If you were previously affected, you should now be able to access your Supabase projects without interruptions. Please clear your DNS cache or restart your network connection if you still encounter issues. Allow up to 24 hours for changes to propagate across providers. Thank you for your patience while we worked through this incident.

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