Resolved after 11 hours 38 minutes, affecting Editor, on May 22, 2026.
We have identified a bug that caused chat messages to failed loading. We are monitoring to validate that the error rate is decreasing. If you have this error, please start by reloading your page. If it persists, reach out to our support. Thanks for your patience.
Affected components
Update timeline
- investigating May 22, 2026, 09:09 PM UTC
Many users are experiencing empty chat views in projects using plan mode, starting after a plan is created and approved. The issue affects multiple projects, and users are unable to see previous chat history. We are investigating urgently and will post updates as we learn more. Thank you for your patience while we work to resolve this.
- monitoring May 22, 2026, 10:31 PM UTC
We have identified a bug that caused chat messages to failed loading. We are monitoring to validate that the error rate is decreasing. If you have this error, please start by reloading your page. If it persists, reach out to our support. Thanks for your patience.
- resolved May 23, 2026, 08:48 AM UTC
The issue has been fixed and our metrics are looking normal again
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