Losant incident

Blob Storage Incident

Resolved after 2 hours 13 minutes, affecting API and Broker, on June 12, 2025.

resolved Jun 12, 2025, 08:31 PM UTC

Losant has worked through its blob queue backlog and all services are now operating normally again.

Started
Jun 12, 2025, 06:18 PM UTC
Resolved
Jun 12, 2025, 08:31 PM UTC
Duration
2h 13m
Detected by Pingoru
Jun 12, 2025, 06:18 PM UTC

Affected components

APIBroker

Update timeline

  1. investigating Jun 12, 2025, 06:18 PM UTC

    We are currently investigating an issue with Blob Storage that began at approximately 1:58pm EDT. Will update with additional information as we determine the cause.

  2. investigating Jun 12, 2025, 06:38 PM UTC

    We have identified the underlying issue. Our underlying cloud storage provider is currently experiencing a major incident. Exports , Notebook results, and Reports are also affected.

  3. investigating Jun 12, 2025, 08:23 PM UTC

    The underlying service provider has mitigated their issue, and Losant is currently working through its blob storage backlog.

  4. resolved Jun 12, 2025, 08:31 PM UTC

    Losant has worked through its blob queue backlog and all services are now operating normally again.

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