Loops incident

Delay in email metric processing

Resolved after 1 hour 33 minutes, affecting App, on September 11, 2026.

resolved Sep 11, 2026, 02:49 PM UTC

The metrics processing pipeline has caught up. No metrics were lost, this was only a delay in processing.

Started
Sep 11, 2026, 01:16 PM UTC
Resolved
Sep 11, 2026, 02:49 PM UTC
Duration
1h 33m
Detected by Pingoru
Sep 11, 2026, 01:16 PM UTC

Affected components

App

Update timeline

  1. investigating Sep 11, 2026, 01:16 PM UTC

    Email metrics may be slow to appear or not appear on refresh. We are currently investigating the issue.

  2. identified Sep 11, 2026, 02:40 PM UTC

    We're continuing to make progress processing a backlog of email metrics.

  3. resolved Sep 11, 2026, 02:49 PM UTC

    The metrics processing pipeline has caught up. No metrics were lost, this was only a delay in processing.

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