Resolved after 26 minutes, on April 14, 2025.
A fix has been implemented and we are monitoring the results
Update timeline
- identified Apr 14, 2025, 07:07 PM UTC
Customers are unable to choose a monthly plan when upgrading or purchasing from loom.com. We are investigating this issue.
- monitoring Apr 14, 2025, 07:30 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Apr 14, 2025, 07:34 PM UTC
This issue is now resolved and customers can checkout as expected.
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