Resolved after 8 hours 24 minutes, on January 22, 2026.
Our partner has issued a “Resolved” status on their services. Will continue to monitor for any issues that may arise. We thank you for your patience and understanding during this frustrating issue. There will be no further updates on this issue, unless the provider relapses.
Update timeline
- investigating Jan 22, 2026, 10:23 PM UTC
One of our third-party partners is experiencing an issue that may affect the sending of your emails. We’re working closely with them to resolve the problem and will keep you updated. To stay up to date on our progress, you can subscribe to system notifications.
- monitoring Jan 23, 2026, 05:01 AM UTC
Our partner has identified the problem within their infrastructure and continue to work through their challenges. We have seen improvement in our mail flow and have worked through thei majority of our backlogged messages as services improve. The situation is not resolved, and the next update from them will be several hours from now. We will update as needs arise or if resolution is reached before that time window. We thank you for your patience while working through this.
- resolved Jan 23, 2026, 06:48 AM UTC
Our partner has issued a “Resolved” status on their services. Will continue to monitor for any issues that may arise. We thank you for your patience and understanding during this frustrating issue. There will be no further updates on this issue, unless the provider relapses.
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