Resolved after 3 hours 34 minutes, on July 8, 2025.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Jul 08, 2025, 10:27 PM UTC
We are aware of an intermittent issue of slowness for some clients in LionDesk v1 and v2. We are investigating the issue and working toward a resolution as quickly as possible.
- monitoring Jul 09, 2025, 01:37 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2025, 02:02 AM UTC
This incident has been resolved.
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