LoginRadius incident

Analytics Syncing Delays - AP

Resolved after 24 minutes, on September 11, 2025.

monitoring Sep 11, 2025, 08:02 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 11, 2025, 07:48 AM UTC
Resolved
Sep 11, 2025, 08:13 AM UTC
Duration
24m
Detected by Pingoru
Sep 11, 2025, 07:48 AM UTC

Update timeline

  1. investigating Sep 11, 2025, 07:48 AM UTC

    We are currently investigating this issue.

  2. identified Sep 11, 2025, 07:58 AM UTC

    We are currently investigating analytical data sync issue in AP Region. This effects the Cloud Storage API, Customer Management/Segmentation search and Customer Insights sections in Dashboard

  3. monitoring Sep 11, 2025, 08:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 11, 2025, 08:13 AM UTC

    This incident has been resolved.

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