Login.gov incident
Partial outage for Identity Verification (In-Person Proofing)
Resolved after 2 hours 39 minutes, affecting Single Sign-On & Identity Proofing (secure.login.gov), on October 30, 2025.
Users may be unable to enroll in in-person identity proofing at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process. All other services are functioning normally at this time. We will provide an update as soon as more information is available.
Affected components
Update timeline
- identified Oct 30, 2025, 03:07 AM UTC
Users may be unable to enroll in in-person identity proofing at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process. All other services are functioning normally at this time. We will provide an update as soon as more information is available.
- resolved Oct 30, 2025, 05:46 AM UTC
This incident has been resolved.
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