Login.gov incident

Errors and degraded performance

Resolved after 22 minutes, affecting Single Sign-On & Identity Proofing (secure.login.gov), on November 17, 2025.

resolved Nov 17, 2025, 07:52 PM UTC

Between 2:04 PM and 2:25 PM Eastern Time, we experienced increased error rates from our cloud service provider. The issue has been resolved and the service is operating normally.

Started
Nov 17, 2025, 07:30 PM UTC
Resolved
Nov 17, 2025, 07:52 PM UTC
Duration
22m
Detected by Pingoru
Nov 17, 2025, 07:30 PM UTC

Affected components

Single Sign-On & Identity Proofing (secure.login.gov)

Update timeline

  1. investigating Nov 17, 2025, 07:30 PM UTC

    Some users may experience errors and/or slow performance when using Login.gov. We are investigating the cause at this time and will provide more information when it is available. Agency partners should email [email protected] if immediate support is needed.

  2. resolved Nov 17, 2025, 07:52 PM UTC

    Between 2:04 PM and 2:25 PM Eastern Time, we experienced increased error rates from our cloud service provider. The issue has been resolved and the service is operating normally.

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