Resolved on December 2, 2025.
Impact: Moderate - Customer support functionality was unavailable via phone line The Login.gov Contact Center phone line was unavailable from 12:30 a.m. - 2:00 a.m. Eastern. Login.gov users were able to submit help desk tickets using the online form. Login.gov continued to function normally during this window. Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Update timeline
- resolved Dec 02, 2025, 02:19 PM UTC
Impact: Moderate - Customer support functionality was unavailable via phone line The Login.gov Contact Center phone line was unavailable from 12:30 a.m. - 2:00 a.m. Eastern. Login.gov users were able to submit help desk tickets using the online form. Login.gov continued to function normally during this window. Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
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