Resolved after 9 hours 7 minutes, affecting Log Ingestion (Agent/REST API/Code Libraries) and Ingestion / Sources and 1 more, on October 20, 2025.
Mezmo is no longer seeing impacts from the AWS events of today. We will continue to monitor our services and respond if we notice any abnormalities.
Affected components
Update timeline
- identified Oct 20, 2025, 05:00 PM UTC
The latency and error rate issues that AWS is currently experiencing is now affecting the performance of the Mezmo platform. We will do everything we can to mitigate the impact and recover as quickly as possible once AWS has resolved their issues. See here for more detail on what is happening with AWS: https://health.aws.amazon.com/health/status
- monitoring Oct 20, 2025, 06:49 PM UTC
AWS is reporting that services on their end are recovering, and we are seeing evidence to support that on our end.
- monitoring Oct 20, 2025, 06:49 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 10:46 PM UTC
We are continuing to monitor our platform for any further issues during AWS' recovery.
- resolved Oct 21, 2025, 02:08 AM UTC
Mezmo is no longer seeing impacts from the AWS events of today. We will continue to monitor our services and respond if we notice any abnormalities.
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