Resolved after 1 hour 57 minutes, affecting Search, on September 8, 2025.
Mezmo has made a backend change that we believe should mitigate this issue in the future. Mezmo will continue to proactively monitor the platform for any signs of recurrence. Please reach out through our normal support channels if you are still experiencing issues at this time or need further information about this incident. We apologize for the impacts this incident may have had to your services.
Affected components
Update timeline
- investigating Sep 08, 2025, 07:55 PM UTC
Mezmo has identified an issue with our search engine which is preventing events from being displayed in live tail. We are actively working on the problem and expect to have it resolved shortly. Please subscribe to this page for updates on this issue.
- monitoring Sep 08, 2025, 09:24 PM UTC
Impacts from this issue are currently mitigated. Mezmo engineering continues to investigate the underlying causes of this issue and will leave this ticket in a monitoring state for now.
- resolved Sep 08, 2025, 09:53 PM UTC
Mezmo has made a backend change that we believe should mitigate this issue in the future. Mezmo will continue to proactively monitor the platform for any signs of recurrence. Please reach out through our normal support channels if you are still experiencing issues at this time or need further information about this incident. We apologize for the impacts this incident may have had to your services.
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