Resolved after 3 hours 3 minutes, affecting Search and Livetail, on September 9, 2025.
At this time services are restored. Mezmo continues to perform diagnosis to identify and address the root causes or triggers for degradations in service, with engineering staying on high alert for any recurrences. We sincerely apologize for the impacts this incident may have had to your services.
Affected components
Update timeline
- identified Sep 09, 2025, 08:49 PM UTC
Apologies Mezmo customers as we are again experiencing problems with our Search Engine and live tail. We have identified the problem and are actively working to fix it now.
- identified Sep 09, 2025, 09:04 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 09, 2025, 11:51 PM UTC
At this time services are restored. Mezmo continues to perform diagnosis to identify and address the root causes or triggers for degradations in service, with engineering staying on high alert for any recurrences. We sincerely apologize for the impacts this incident may have had to your services.
- resolved Sep 09, 2025, 11:52 PM UTC
This incident has been resolved.
Your product runs on more than LogDNA
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services