Lob Outage History

Lob is up right now

Pingoru has recorded 51 incidents for Lob: 27 in the last 12 months and 5 in the last 90 days.

Source: lob.statuspage.io

51incidents recorded
27last 12 months
5last 90 days
15 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Lob in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202643 of 720 (0%)
May 20262224 of 744 (30%)
June 202645 of 720 (1%)
July 2026535 of 744 (5%)
August 202635 of 744 (1%)
September 2026125 of 720 (3%)
October 202612 of 591 (0%)

Incidents, newest first

Minor June 20, 2025 Issue adding Creatives. 5h 19m

Started Jun 20, 2025, 05:19 PM UTC· resolved Jun 20, 2025, 10:39 PM UTC

  1. identified Jun 20, 2025, 05:19 PM UTC

    We identified an issue beginning Wednesday late evening that may have caused some campaigns to enter an error state. As a result, certain campaigns may have incorrectly reported creative sizes (e.g., assets appearing larger than 20 MB). Our team has identified the root cause and has begun implementing a fix. We are actively working to remediate affected campaigns and restore expected functionality. We will continue to share updates as we make progress.

  2. monitoring Jun 20, 2025, 06:34 PM UTC

    We have implemented a fix for the issue that caused some items to enter an error state and report incorrect creative sizes. All systems are now functioning as expected. We're continuing to monitor for stability but believe the issue is fully resolved. Thank you for your patience.

  3. resolved Jun 20, 2025, 10:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 11, 2025 Issues exporting mail data 1d 22h

Started Jun 11, 2025, 07:35 PM UTC· resolved Jun 13, 2025, 05:42 PM UTC

  1. investigating Jun 11, 2025, 07:35 PM UTC

    We are currently experiencing issues Exporting mail data. We are investigating the issue and apologize for the inconvenience

  2. resolved Jun 13, 2025, 05:42 PM UTC

    The issue causing export requests to experience significant delays or failures has been fixed. Export functionality is now operating normally.

Read the full incident report →

Major May 24, 2025 International verifications returning 500s 17h 10m

Started May 24, 2025, 10:40 PM UTC· resolved May 25, 2025, 03:50 PM UTC

  1. identified May 24, 2025, 10:40 PM UTC

    We are currently experiencing a service disruption affecting our international address verification service for countries outside the US, UK, Canada, and Mexico. Requests for address verification in all other countries are currently returning errors (HTTP 500). Verification services for the US, UK, Canada, and Mexico remain fully operational.

  2. resolved May 25, 2025, 03:50 PM UTC

    This incident has been resolved. All services are operational.

Read the full incident report →

Notice May 1, 2025 Email Delivery Issue (Resolved) 1d

Started May 01, 2025, 06:46 PM UTC· resolved May 02, 2025, 07:43 PM UTC

  1. monitoring May 01, 2025, 06:46 PM UTC

    We experienced an issue sending emails between Apr 29 at 10:45 AM PT and Apr 30 at 10:45 AM PT. Our team is currently in the process of resending the affected emails. If you were expecting an email during this time and have not received it, please contact us at [email protected]. We apologize for the inconvenience and appreciate your patience.

  2. monitoring May 01, 2025, 10:08 PM UTC

    We experienced an issue sending emails between Apr 29 at 10:45 AM PT and Apr 30 at 10:45 AM PT. Our team is currently in the process of resending the affected emails. If you were expecting an email during this time and have not received it, please contact us at [email protected]. We apologize for the inconvenience and appreciate your patience.

  3. resolved May 02, 2025, 07:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 30, 2025 Elevated Errors 20m API, Dashboard

Started Apr 30, 2025, 06:40 PM UTC· resolved Apr 30, 2025, 07:00 PM UTC

  1. monitoring Apr 30, 2025, 09:11 PM UTC

    On April 30, 2025 from 10:40 - 11:00 AM PST api.lob.com returned an elevated number of "Service Unavailable" 503 status code failures impacting most requests across all endpoints. This regression was caused by an update which has since been rolled back. All services are now operational.

  2. resolved Apr 30, 2025, 09:11 PM UTC

    All services are now operational.

Read the full incident report →

Minor April 2, 2025 Mail Analytics charts include no data 22m Dashboard

Started Apr 02, 2025, 07:23 PM UTC· resolved Apr 02, 2025, 07:46 PM UTC

  1. investigating Apr 02, 2025, 07:23 PM UTC

    Some charts in the UI, including under the Mail Analytics tab, are including zero records. We're currently investigating the issue, and will provide an update soon.

  2. resolved Apr 02, 2025, 07:46 PM UTC

    We identified the root cause of this issue and put a fix in place. Please reach out to Lob support if you continue to see issues with charts and graphs in the Lob Dashboard.

Read the full incident report →