Resolved after 1 hour 7 minutes, affecting API, on August 29, 2025.
The fix has been rolled out and we're monitoring the situation.
Affected components
API
Update timeline
- investigating Aug 29, 2025, 01:22 PM UTC
We are currently investigating the issue.
- investigating Aug 29, 2025, 01:30 PM UTC
Most errors in response generation have been fixed, but responses aren't using knowledge. We're still investigating.
- identified Aug 29, 2025, 01:44 PM UTC
We have identified the root cause and are rolling out a fix.
- monitoring Aug 29, 2025, 02:11 PM UTC
The fix has been rolled out and we're monitoring the situation.
- resolved Aug 29, 2025, 02:30 PM UTC
This incident has been resolved.
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