Litmus incident

Email Analytics Outage

Resolved after 7 hours 53 minutes, affecting Email Analytics, on April 13, 2025.

resolved Apr 13, 2025, 10:08 PM UTC

After careful monitoring, we are now closing this incident. Original issue was resolved at 12:10pm EDT with no impact after that.

Started
Apr 13, 2025, 02:14 PM UTC
Resolved
Apr 13, 2025, 10:08 PM UTC
Duration
7h 53m
Detected by Pingoru
Apr 13, 2025, 02:14 PM UTC

Affected components

Email Analytics

Update timeline

  1. investigating Apr 13, 2025, 02:14 PM UTC

    Email Analytics is currently down and we are not receiving data as of 9:00am EDT.

  2. monitoring Apr 13, 2025, 05:05 PM UTC

    Email Analytics processing has resumed as of 12:10pm EDT. We are monitoring, but the issue is resolved.

  3. resolved Apr 13, 2025, 10:08 PM UTC

    After careful monitoring, we are now closing this incident. Original issue was resolved at 12:10pm EDT with no impact after that.

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