Resolved after 1 hour 15 minutes, on October 2, 2025.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Oct 02, 2025, 05:19 PM UTC
We are currently experiencing elevated errors in AMEX tokenizations. This is causing tokenizations on AMEX to be declined.
- monitoring Oct 02, 2025, 05:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 02, 2025, 06:34 PM UTC
This incident has been resolved.
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