Resolved after 5 days 19 hours, affecting IN-MAA (Chennai) and IN-BOM-2 (Mumbai 2), on November 8, 2025.
We haven’t observed any additional connectivity issues in our Mumbai (in-bom-2) and Chennai (in-maa) data centers, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.
Affected components
Update timeline
- monitoring Nov 08, 2025, 05:08 PM UTC
On November 8 2025, customers using services hosted in our Mumbai (in-bom-2) and Chennai (in-maa) datacenters may have experienced packet loss and connection timeouts due to an issue with a third party transit provider. We are working with the provider to determine the cause of the issue. We will be monitoring this to ensure that it remains stable. If you are still experiencing issues, please open a Support ticket for assistance.
- resolved Nov 14, 2025, 12:59 PM UTC
We haven’t observed any additional connectivity issues in our Mumbai (in-bom-2) and Chennai (in-maa) data centers, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.
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