Resolved after 8 hours 4 minutes, affecting EU-West (London), on January 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
EU-West (London)
Update timeline
- investigating Jan 20, 2026, 08:13 PM UTC
Our team is investigating an issue affecting connectivity in our London (EU-West) data center. During this time, users may experience intermittent connection timeouts and errors for all services deployed in this data center. We will share additional updates as we have more information.
- monitoring Jan 21, 2026, 01:02 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 21, 2026, 04:17 AM UTC
This incident is resolved.
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