Resolved after 40 minutes, affecting Analyze and Finalize and 1 more, on March 25, 2025.
All users should be able to log in at this time. Please reach out to [email protected] if you are still having trouble.
Affected components
Update timeline
- identified Mar 25, 2025, 06:44 PM UTC
Some users may be unable to authenticate to Analyze, Finalize, Prioritize, and the Word Add-In. We're working on restoring access as soon as possible. We'll provide an update as soon as we can.
- monitoring Mar 25, 2025, 07:07 PM UTC
A fix has been implemented and we expect authentication to be back to normal within the next 15 minutes. We're monitoring closely to ensure all users have access.
- resolved Mar 25, 2025, 07:25 PM UTC
All users should be able to log in at this time. Please reach out to [email protected] if you are still having trouble.
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