Delays in updates from integrations and other background activity

Update timeline

1. investigating Mar 05, 2026, 05:49 PM UTC

   We’re investigating degraded performance affecting Linear issue creation and linking, and prompts to the Linear agent in Slack, in the US region. This impacts Linear issue creation or linking requests coming from integrations (such as Intercom and Zendesk), form templates, and general prompts to the Linear agent for Slack. Our team is actively investigating the root cause. We’ll continue to provide updates on this status page as we learn more.

2. investigating Mar 05, 2026, 07:15 PM UTC

   We’re seeing improvements in latency for actions taken within Linear or when creating and updating issues through integrations, and are continuing to monitor for any remaining performance degradation. Separately, we’re investigating reports of the Linear agent in Slack failing to respond to prompts. Our team is working to identify the root cause and will continue to provide updates here as we learn more.

3. identified Mar 05, 2026, 07:39 PM UTC

   All Linear operations have returned to normal outside of the Linear agent for Slack. We’ve identified the issue causing failures or delays with the Linear agent and are continuing to monitor for resolution. We’ll share updates as we learn more.

4. monitoring Mar 05, 2026, 08:56 PM UTC

   Earlier today, incidents affecting external services that Linear integrates with resulted in a surge of retried and delayed events being processed by our systems. This temporarily increased system load and created a backlog of background tasks. While we worked through this backlog, some asynchronous updates in Linear—such as integration activity, the Linear agent in Slack and other background updates—appeared delayed. Our systems are actively processing queued tasks, and we're seeing stabilization. We'll continue to monitor for full resolution.

5. monitoring Mar 05, 2026, 09:40 PM UTC

   As we continue processing a surge of background tasks following disruptions involving external services that Linear integrates with, some asynchronous updates in Linear—such as integration activity and the Linear agent in Slack—may experience delays. Our systems are actively processing queued tasks and we’re monitoring for full recovery.

6. monitoring Mar 06, 2026, 12:21 AM UTC

   Though we’re continuing to observe some persistent latency, system performance is improving as our systems recover from the earlier surge in background task processing. Some asynchronous updates in Linear—such as integration activity and the Linear agent in Slack—may still experience slight delays. We’re continuing to monitor performance closely.

7. monitoring Mar 06, 2026, 02:35 AM UTC

   We are continuing to process background jobs generated by incidents affecting external integrations. Some customers may still experience latency. We’re continuing to monitor performance as systems stabilize.

8. resolved Mar 06, 2026, 03:16 AM UTC

   All background jobs generated by earlier incidents affecting external integrations have now been processed, and system performance has returned to normal. If you’re still experiencing any problems, please reach out to [email protected]. Thank you for your patience while we worked to resolve this.