LIMOSS incident
GEMINI Service Notification - UI Slow Performance Incident
Resolved after 2 days 1 hour, affecting GEMINI, on June 1, 2026.
Dear GEMINI User What is this notification about? Ecliptic and their system provider have resolved the issue, and the service has remained stable since. What action must I take? Please cascade this information to all GEMINI users within your organisation. Support If you require assistance, please contact the Ecliptic Helpdesk: [email protected].
Affected components
Update timeline
- investigating Jun 01, 2026, 11:35 AM UTC
Dear GEMINI User, What is this notification about? This notice is to advise you that Ecliptic and their system provider are currently investigating an incident impacting the GEMINI Production Market Service. How does it impact me? Users may experience slow performance (delays) when accessing the GEMINI User Interface. This is not impacting API calls being sent to GEMINI. What action must I take? Please cascade this information to the GEMINI users within your organisation. Next update A further notification will be issued once an update has been provided by Ecliptic. Support If you require assistance, please contact the Ecliptic Helpdesk: [email protected].
- resolved Jun 03, 2026, 01:01 PM UTC
Dear GEMINI User What is this notification about? Ecliptic and their system provider have resolved the issue, and the service has remained stable since. What action must I take? Please cascade this information to all GEMINI users within your organisation. Support If you require assistance, please contact the Ecliptic Helpdesk: [email protected].
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