Lime Connect incident

Increase in response time

Resolved after 6 hours 43 minutes, affecting Website Messenger and WhatsApp and 1 more, on August 22, 2026.

monitoring Aug 22, 2026, 02:07 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 22, 2026, 08:29 AM UTC
Resolved
Aug 22, 2026, 03:13 PM UTC
Duration
6h 43m
Detected by Pingoru
Aug 22, 2026, 08:29 AM UTC

Affected components

Website MessengerWhatsAppFacebookSMSTelegramThreemaInstagram

Update timeline

  1. investigating Aug 22, 2026, 08:29 AM UTC

    Our servers are currently experiencing an increase in response time and we are investigating possible causes.

  2. investigating Aug 22, 2026, 10:44 AM UTC

    We have implemented a workaround that has improved response times and stabilized the affected services. We are closely monitoring the situation while continuing our investigation into the underlying root cause.

  3. monitoring Aug 22, 2026, 02:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 22, 2026, 03:13 PM UTC

    This incident has been resolved.

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